October 2024: Beware of a scammer pretending to be NZ Compare!

There have been new reports of someone pretending to be from NZ Compare, trying to scam people over email, text message, Whatsapp and phone. 

It is important to know that these emails and WhatsApp messages have NOT come from anyone at NZ Compare.

The rule of thumb is if you are interacting with one of our friendly staff, our generic email addresses and our staff’s direct email address will always end with @nzcompare.com.

Our official phone number is 0508 2COMPARE (0508 226672). If you have talked to one of our comparison consultants and they’ve left a message for you, you can always call our number back and talk to the person who left the message.

Most importantly, we will NEVER ask you for money.

Please remain vigilant, if an email/message seems fake, fraudulent or likely to be a scam, then it probably is.

Tips to Spot a Scam: 

1. - The email will usually mention the business name but not in the way it should. In this case the scammer is using nzcomparepromtions@gmail.com, again our email addresses end with nzcompare.com.
2. - Typically, the spelling, grammar, language use and overall layout of the communications will be not what you expect from a business.
3. - Scammers will usually offer a reward or deal that seems too good to be true. In this instance, they were offering to pay for your entire utility bill (power or broadband bill).
4. - If someone you’ve never interacted with from a company contacts you out of the blue.
5. - If any business requires you to urgently transfer them money. Again, NZ Compare will NEVER ask you for money.

How to Help: 

If you receive any emails/messages/phone calls from the above-mentioned scammer, then please do not respond and instead contact us.

If in doubt, just flick us a call or email and we’ll be able to sort things out.

We apologise for any inconvenience or stress this scammer has caused you.

Stay Safe!

NZ Compare Website

Email: hello@nzcompare.com

Phone: 0508 2COMPARE (0508 226672)